LEADING BPO SERVICE PROVIDER...
OUR INFRASTUCTURES...
   CONNECTIVITY:

  • IPLC 4 & FIBER OPTIC CABLE TO ENSURE THE VOICE QUALITY UP TO THE CUSTOMER END.

  • HIGH SPEED INTERNET & DATA CONNECTIVITY TO ENSURE THE LAN (OPERATIONAL & OFFICE BANDWIDTH SEGMENTED TO ENSURE THE OPTIMUM HIGH QUALITY).

  • BACK UP VSAT CONNECTIVITY IN CASE OF FAILURE OF MAIN IP/IPLC LINK.


   AGENT PC:

  • WINDOWS 8 WITH DUEL CORE INTEL CHIPSET PENTIUM 5 +.

  • LG 25" 21:9 2560x1080 Full HD UltraWide IPS LED MONITOR.

  • ONLINE UPS WITH GENERATOR BACKUP FOR 24/7 OPERATION.

   HEAD PHONES:

  • NOISE CANCELLATION OUTRA LIGHT ACCUTONE HEADPHONE.

  • NOISE CANCELLATION OUTRA LIGHT CODLESS HEADPHONES.







  
NETWORK SECURITY...

ROUTER & SWITCHES:


  • The Cisco 2800 series routers offers secure, wire-speed delivery of concurrent data, voice, and video services. The Cisco 2800 series routers provide maximum flexibility, allowing us to meet evolving needs. The Cisco 2800 series routers incorporate data, security, and voice services in a single system for fast, scalable delivery of crucial business applications. It also offers features like hardware-based VPN encryption acceleration, intrusion-protection and firewall functions, and optional integrated call processing and voice mail. The routers offer a wide variety of network modules and interfaces, voice digital signal processor (DSP) slots, high-density interfaces for a wide range of connectivity requirements. Cisco 2800 series offer increased performance, increased slot density including network module slots ad extension voice module slots and increased inline power output.

  • REDUNDANCY SERVER:

  • SAS HARD  DISK (15K)

  • DELL POWER EDGE 2900 SERIES WITH RAID 5 SERVER

  • 8GB RAM, INTEL CHIPSET WITH INTEL XEON PROCESSOR

  • MAINSOFT SWITCH WITH (1+1) REDUNDANCY SERVER (RAID 1 WITH CLUSTERING BACK UP SERVER)








  • Restricting Magnetic media on every access door.
 
  • All functions monitored & recorded by CCTV for 24 hours with real IP.
 
  • All staffs are only authorized to enter the premises by biometric access control.
 
  • Restricting telecommunication through mobile jammers.
 
  • Restricting access to computers through unique login ID and dynamic  passwords.
 
  •  Surveillance features from the Server to monitor all activities of users.
 
  • Access control measures to minimize the muliple log in attempts.
 
  • Workstation are secured individually by Anti-Virus and with password protection & back-up.


PHYSICAL SECURITY...
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